RACV Travel & Leisure For Member Resorts, Golf & Discounts

Oliver Wyman works with the world’s main journey and leisure corporations, including hotel, airways, passenger rail and bus operators, theme parks, cruise operators, gaming and lottery firms, tour operators and journey businesses, airports, rail stations, and concessionaires, as well as private fairness corporations. The journey and leisure business is underneath rising pressure to surpass expectations with a purpose to maintain customer loyalty and this requires a culturally fluent workforce with wonderful communication skills. Hiring, coaching and retaining top talent across the globe is extra essential than ever. Furthermore, increasing into emerging markets requires increased cultural dexterity when negotiating with governments and partners, adapting services to native client wants and implementing applicable marketing campaigns.